Privacy Policy

OmniplexWallet Inc. ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website and services at omniplexwallet.com.

1. Information We Collect

Information you provide directly

• Contact information (email address, Telegram ID) when you make a purchase or contact support
• Payment transaction IDs provided for order confirmation
• Wallet addresses provided for flash transaction delivery

Information collected automatically

• IP address and approximate geographic location
• Browser type, operating system, and device information
• Pages visited and time spent on our website
• Referring website or source
• License key usage logs (for security and fraud prevention)

2. How We Use Your Information

We use the information collected for the following purposes:

• To process your order and deliver your license key or flash transaction service
• To provide customer support and respond to inquiries
• To detect and prevent fraud, abuse, and unauthorized access
• To improve our website and services
• To comply with legal obligations
• To send important service updates (not marketing, unless you opt in)

3. Data Storage & Security

Your data is stored on secure servers protected by industry-standard security measures including TLS 1.3 encryption, AES-256-GCM at-rest encryption, and access controls. We retain your data only as long as necessary to provide services and comply with legal obligations.

License key usage data is stored in our secure database and is accessible only to authorized personnel for support and fraud prevention purposes.

4. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information in the following limited circumstances:

• With service providers who assist us in operating our website (hosting, analytics) under strict confidentiality agreements
• When required by law, court order, or government authority
• To protect the rights, safety, or property of OmniplexWallet Inc. or its users

5. Cookies

We use cookies and similar technologies to enhance your browsing experience. See our Cookie Policy for full details. You can manage cookie preferences through your browser settings.

6. Your Rights (GDPR)

If you are located in the European Economic Area, you have the following rights regarding your personal data:

• Right of access — Request a copy of the data we hold about you
• Right to rectification — Request correction of inaccurate data
• Right to erasure — Request deletion of your data ("right to be forgotten")
• Right to restriction — Request limited processing of your data
• Right to portability — Receive your data in a portable format
• Right to object — Object to processing based on legitimate interests

To exercise any of these rights, contact us at [email protected].

7. Data Retention

We retain personal data for as long as your account or license is active, plus a minimum of 2 years for legal and fraud prevention purposes. After this period, data is securely deleted or anonymized.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have collected data from a child, we will delete it immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify users of significant changes via our Telegram channel @OmniplexWalletC or by posting a notice on our website.

10. Contact

For any privacy-related questions or requests, contact our Data Protection team at [email protected] or via Telegram @OmniplexWallet.